AccScale

Privacy Policy

Last updated: 2026-02-12

1. Scope

This Privacy Policy explains how AccScale ("we", "our", "us") collects, uses, and protects personal data when you use our website and services.

2. Data We Collect

We may collect the following categories of data:

  • Account data: name, email, login identifiers.
  • Usage data: requests, diagnostics history, product analytics, logs.
  • Customer-provided business data: funnel metrics and diagnostic inputs you submit.
  • Billing data: transaction metadata from payment processors (we do not store full card numbers).
  • Support data: inquiries and communication records.

3. How We Use Data

  • To provide and improve the AccScale service.
  • To authenticate users and secure accounts.
  • To process purchases and manage subscriptions.
  • To detect abuse, fraud, or policy violations.
  • To comply with legal and tax obligations.

4. Legal Bases (GDPR)

  • Performance of a contract (service delivery).
  • Legitimate interests (security, reliability, analytics).
  • Consent where required.
  • Legal obligation (tax, compliance, dispute handling).

5. Data Sharing and Processors

We use third-party subprocessors to operate the service, such as cloud hosting, authentication/database, AI model providers, email, and payment infrastructure. We do not sell personal data.

Where applicable, we may use providers such as Vercel, Supabase, OpenAI/Anthropic, Resend, and a Merchant of Record/payment provider.

6. International Transfers

Your data may be processed in countries other than your own. We apply contractual and technical safeguards appropriate to the transfer.

7. Data Retention

We retain personal data only as long as needed for service provision, legal compliance, and legitimate business purposes. You may request deletion subject to legal retention requirements.

8. Security

We implement reasonable technical and organizational safeguards, but no system is perfectly secure.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.
  • Object to or restrict certain processing.
  • Data portability.
  • Withdraw consent where processing is consent-based.

10. Children

Our service is not directed to children under the age required by applicable law. We do not knowingly collect children's data.

11. Changes

We may update this policy from time to time. Material changes will be posted on this page with a new update date.

12. Contact

For privacy requests, contact us through the support channel listed on our website.